Let customers' AI assistants reach your agent

How it works

The website snippet ends with a small "Using an AI assistant? Start here" link. An assistant that reads your page follows it to a guide Cysora hosts for your agent. Depending on what the assistant can do, it either talks to your agent directly or gives the customer a prefilled link to continue.

These conversations count like any other conversation, and customers who sign up appear as leads.

Check it is working

1. 1

   Open the tab

   In the sidebar, choose Go live (shown as Channels & install once your agent is live), then the AI assistants tab. It shows while the Chat channel is on.

   

2. 2

   Read the status

   See what assistants read shows what an assistant sees. On your website says whether your live site's snippet includes the link. Conversations from AI assistants shows the last 30 days, and how many Became leads.

3. 3

   Fix a missing link

   If the link isn't found, copy the current snippet from the Chat tab and paste it over the old one on your site.

Turning it off

Switch the toggle at the top of that tab off. It then reads Off: assistants can't reach your agent, and newly copied snippets have no assistant link. If your site already has the snippet, also delete the "Using an AI assistant?" line from it.

Check it worked

• The AI assistants tab says your website's snippet includes the link.

If it doesn't work

The tab says the link wasn't found, but you installed the snippet.

You may have installed it before this link existed, or your site adds the snippet with JavaScript. Re-paste the current snippet directly into your page's HTML.

The tab says it couldn't check your site.

That doesn't mean it is broken. Try again later.